Rules & Regulations

All files must be submitted before 5:00PM Monday - Sat

Next day service is available during the week only.

INDEMNIFICATION:

The customer shall indemnify and hold harmless Mack Lab Media Group llc from any and all loss, cost, expense, and damages (including court costs and reasonable attorney fees) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against Mack Lab Media Group llc. on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person's right to privacy or other personal rights. The customer agrees to promptly defend and continue the defense of any such claim, demand, action or proceeding that may be brought against the at the customer's own expense.

CANCELS AND REFUNDS:

When the customer cancels a purchase order placed through our website, and no graphics processing has been done, we charge 15% of the order amount. If graphics processing took place, then we don't refund unless a condition in the Returns chapter applies. All Deposits are Non Refundable.

For artworks submitted and emailed for printing, we are not responsible for the quality of the design or the color of the prints, resolution and size of the files. Please proof read your files we are not responsible for any errors, quality of images, size, color, and print adjustments.

WE STRONGLY RECOMMEND YOU SEE A SAMPLE PRINT IF YOU ARE NOT SURE OF THE COLOR AND QUALITY OF YOUR FILES.

No Refunds error's reprint will be 25%